Apartment Rosa in Acireale, Sicily - 6 persons, 3 bedrooms

Acireale, Sicily, Italy

1

Apartment

6 Persons

3 Bedrooms

2 Bathrooms

Quality

Description


Apartment Rosa

Basic Information


Type of accommodation
Apartment
Number of persons
6
Number of bedrooms
3
Rooms
4
Bathrooms
2
Living space
160 m²
Distance to sea or lake
2000 m

Customer reviews


To leave a review on this website, a guest must be invited by e-mail based on confirmed booking records.

Overall rating

Overall result based on 1 reviews:

2.0 / 5
2 / 5

« Disappointed this year »

(GB). Reviewed on 9/17/2014. Traveled in September 2014

Casa Rosa is a poorly maintained apartment outside the city centre that gives the impression of not being well used. The welcome was friendly and the local representative did her best to deal with the problems but the owner's personal belongings littered every wall and every cupboard and while there was a generous selection of crockery and cutlery the kitchen facilities were poor, for example the oven did not work. The beds were uncomfortable and the bedding of low quality. Both showers were poor and one shower cubicle door kept falling off. Towels were thin and inadequate. All this would not have spoiled the holiday except that the electrical power failed on four occasions and it took the local agent hours to find the trip switches to reset it the first time. This was certainly not a three star apartment. Funny too that the price we paid was nearly £100 more than the price advertised on your website on the day we arrived!

Answer from the supplier

Dear Interhome Guest,

We would like to thank you for sending us your customer review, it is very valuable to us.
Our highest goal is customer satisfaction. We strive to optimise all services on an ongoing basis so that you can enjoy unforgettable and relaxed vacations in our holiday houses and apartments. Such improvements are possible thanks to your feedback. We would like to point out that the prices differ according to the period. This can be clearly checked in the calendar of availability.

We very much hope to be able to welcome you back as a customer despite the inconvenience.

Best wishes,
Your Interhome

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