Apartment Komfort Maisonette, Dorint Blümlisalp in Beatenberg, Bernese Oberland - 4 persons, 1 bedroom

Beatenberg, Bernese Oberland, Switzerland

1

Apartment

4 Persons

1 Bedroom

1 Bathroom

Quality

Description


Apartment Komfort Maisonette, Dorint Blümlisalp

Basic Information


Type of accommodation
Apartment
Apart-Hotel
Number of persons
4
Number of bedrooms
1
Rooms
2
Bathrooms
1
Living space
56 m²
Distance to ski lifts
800 m

Customer reviews


To leave a review on this website, a guest must be invited by e-mail based on confirmed booking records.

Overall rating

Overall result based on 1 reviews:

1.0 / 5
1 / 5

« the reciption staff »

(KW). Reviewed on 6/28/2013. Traveled in June 2013

The reciption are impolite and unfriendly.
Every thing you ask them they ask you for money and you must pay for it.
I've booked an holiday apartement. And they told me that i will have my apartment cleaning three times a week. But they lied to me. And when i ask them please i want some towels and some white sheets, they told me you must pay for them otherwise i will not have them.
All the time they want me to pay for every things.

The 2nd things. They let me in (check in) at 17:00 and my family are very very tired from long long trip.

The 3rd thing at the check out time at 11:00 am i've request from them an extra 1 hour coz i have many laguage. They told me you must pay 50€ for that hour. They told me before i leave the room to clean the kitchen or they will charge me for extra money. I always clean the kitchen every time after i finish cooking. And its already clean but the way they ask you to clean is not good at all. Iam realy disapointed. The staff are realy bad bad.

Answer from the supplier

Dear Interhome Customer,

Thank you very much for taking the time to write about your experiences with Interhome.
We would like to apologise for the circumstances which have affected your holiday. As part of our quality assurance process, the on-site management team has been informed in detail of the issues reported.
Although your holiday did not quite meet your expectations, we would be delighted to welcome you back again in future.

Best wishes,

Your Interhome Team

Property managed by Interhome